$5.95 UPS Ground shipment to anywhere in the continental U.S.
$21.95 UPS Overnight shipment to anywhere in the continental U.S.

Outside the U.S. contact us for a quote.

Small parts are sometimes sent via U.S. Mail.

Please note this is regardless of size of order and all items dispatched outside the U.S will leave via UPS Worldwide Express.

Returns
We hope that you are pleased with your purchase from Cactus Marine. However, we understand that there are occasions when it is necessary to return goods to us.

Goods faulty on Arrival
If your goods are faulty on arrival, you have 14 days to inform us of the fault. When the goods are returned to us and the fault has been verified, we'll issue a full refund to you via your original payment method. Please call or email us with details of the suspected fault and we will attempt to resolve the issues or give you instructions for returning the items. Please do not send items back to Cactus without getting authorisation (RMA#) as they will be refused at our logistics centre.

Goods damaged in transit
If your goods were damaged in transit, we request that you report it to us within 7 days. If goods are visibly damaged on receipt, its best to sign the delivery note accordingly. Once the damaged goods are received back into our warehouse, we'll issue a full refund to you via your original payment method. Please contact us with details.

Goods faulty within warranty period
If your goods develop a fault after 14 days, then provided your product is within its warranty period (two years as standard), you are entitled to a repair under warranty. This is typically performed by the equipment manufacturer. We can help get you to the right people.

Remanufactured
Please note that our remanufactured stock is sold with a 90 day warranty, and therefore any claims under the warranty after 90 days of receipt will be refused.

If you have changed your mind
If you have simply changed your mind about your order and you wish to return your goods, you can do so provided you inform us of this decision within 10 days from receipt. The goods must not be opened nor used and must be "as new" when returned to us. Once you've informed us of your decision to return goods, they must be received not past10 days later and return shipped at your own expense. Once goods are received at Cactus, we'll issue a full refund for the cost of the goods only to your original payment method. Please note this policy does have some limitations and does not apply to business customers. It also does not apply to any special order products, software, electronic charts or spare parts.